Save your voicemails before porting
The SMS flow
Transferring your number
The activation process is handled entirely via SMS. Follow the steps below to transfer your existing number to PCONNECT.
Send 'ready' via SMS
Tap the button below to open a pre-filled message — or send it manually.
Confirm your SIM IMEI
You'll receive a reply asking you to confirm the last 5 digits of your SIM card IMEI number — a 13-digit code printed on your physical SIM card. If you're receiving an eSIM, the message will ask you to confirm the email address configured to receive your eSIM QR code.
Number transfer begins
Once your IMEI is verified, we'll kick off the number transfer. You'll receive a confirmation SMS. The transfer usually takes 15–30 minutes to complete.
Insert your new SIM
When your old SIM loses signal, that's your cue — pop in your new PCONNECT SIM and you're good to go.
Keep your old SIM in until you lose coverage
After you port
A few things to know
Voicemail
After the transfer, set up and manage your voicemail by dialling 101 from your handset.
Existing voicemails won't carry over — make a note of anything important before the port completes.
Using an eSIM?
Keep an eye on your inbox — you'll receive an email with a QR code. Open it on a different device so you can scan the code with your phone.
eSIM Setup GuideNeed help during activation?
If you run into any issues during the transfer, get in touch — our team will sort it out.