Telstra Wholesale Network
The same infrastructure Telstra's own customers use — covering more than 99.5% of the Australian population. The widest reach of any mobile network in Australia.
4G & 5G
Your SIM connects to 4G by default and automatically steps up to 5G where available (device dependent). No special configuration is required.
Regional & Remote
For field workers, travelling staff, and remote offices — the Telstra Wholesale network extends to regional centres, mining areas, and rural zones other networks don't reach.
FAQs
Coverage FAQs
PMOBILE runs on the Telstra Wholesale network. You get access to the same Telstra mobile infrastructure — 4G and 5G where available — that covers more of Australia than any other network.
5G access depends on your device and location. If your device supports 5G and you're in a Telstra 5G coverage area, you'll connect to 5G automatically. Otherwise, you'll fall back to 4G.
The Telstra Wholesale network has the widest reach across regional and remote Australia. For field teams and travelling staff, this means better coverage in more places than other networks.
International roaming is available. Contact our team before travelling to ensure roaming is enabled on your SIM and to understand applicable rates.
First, restart your device. If that doesn't help, check the coverage map for your location and ensure your SIM is properly seated. If the issue persists, contact our support team.
Still need help?
Talk to our team
Our Australian-based team is here to help you get the most out of PMOBILE. Monday – Friday, 8:00 AM – 5:30 PM AEST.
View all support options